ADULT LUXURY Premium Adult Sex Toys & Accessories
Let your fantasies become reality! Give yourself the orgasm you deserve!
Adult Luxury Frequently Asked Questions
Find answers to commonly asked questions about our Adult Luxury products and services.
How can I place an order?
To place an order, simply browse our website, select your desired items, and proceed to the checkout page. Follow the prompts to provide your shipping and payment information, and your order will be processed and shipped speedy and discreet from your closest local shop. Select free shipping, overnight or speed service by checkout.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, Peach Payments, Ozow, Payfast, Payflex, Google and apple pay, local bank transfers and cash in-store when you collect your goodies or shop in-store.
At checkout, you will have the option to choose your preferred payment method. Simply select the option that will work best for you.
You can also select the shop now pay later option by checkout! Get your toys today and pay later ♥️
How long does shipping take?
Firstly, thank you for choosing our company for your recent purchase. We are excited to have you as our valued customer.
As per your query, please find below the estimated delivery timelines for different shipping options:
– Collection: When your order is ready to collect you can collect after placing the order online on weekdays any time between 8 am to 5 pm.
– Speed Service: Courier services door to door (2-3 days)
– FREE Shipping: For orders on free delivery, we offer free shipping through courier services. This option delivers your order door-to-door within 2-5 days.
-Adult Luxury Have Over 2400 Pickup Points in the South Africa. Simply select your closest pick-up point by checkout.
– Overnight Delivery: If you need your order urgently, we have an overnight delivery option available through courier services.
– Postnet Delivery: We also have a speed service available through Postnet, which delivers your order from counter to counter within 1-3 days.
We hope this information helps in planning the arrival of your order. Please note that these timelines are estimates and may vary depending on certain factors such as location and unforeseen circumstances.
If you have any further questions or concerns, please do not hesitate to contact us. We are here to assist you in any way we can.
Thank you again for choosing us and we look forward to delivering your order soon! Happy shopping!
Have a orgasmic time!💦
Are your products body-safe?
Yes, all our adult toys and products are carefully selected and only include body-safe materials that have been thoroughly screened and investigated for quality and safety, ensuring a healthy fun enjoyable experience.
What is your return policy?
It is very important to us that you have peace of mind in choosing the right product(s) for you.
If for some reason your purchase isn’t the right fit for your desires, we’d like to help remedy that.
Adult Luxury created our return policies and procedures to ensure that our customers receive quality adult products in a simple, discreet, and stress-free manner.
Please see our return policy for more details or contact us.
Can I track my order?
Once your order has been shipped by our company, you can rest assured that you will receive a tracking number either via email or phone at checkout.
This tracking number is crucial in keeping you informed about the progress of your shipment. You have the option to select either email or phone as the medium to receive this tracking number. Or simply contact us to track your goodies.
With this number, you can easily track your package on our website or the courier’s website to know exactly where your package is and when it is expected to arrive.
This real-time tracking system ensures that you are always updated about your order and can plan accordingly.
You can also use this tracking number to contact the courier for any further inquiries or changes in delivery instructions.
We understand the importance of transparency and convenience in the shipping process, and providing a tracking number is just one of the ways we strive to make our customers’ experience smooth and hassle-free.
So, sit back, relax, and keep an eye on your shipment with the help of the provided tracking number.
Is my personal information secure?
Yes, Adult Luxury take the security of your personal information seriously. We use industry-standard encryption and security measures to protect your data.
Your information will only be used for order processing and will not be shared with any third parties without your consent.
How can I contact your customer service?
Our customer service team is available to assist you via email, phone, or live chat.
support@adultluxury.co.za
You can find our contact information on our websites Contact Us page. We strive to respond to all inquiries within 24 hours.
Visit our contact us page for more information. We aim to satisfy!
ADULT LUXURY
Premium Adult Sex Toys & Accessories
Let your fantasies become reality! Give yourself the orgasm you deserve! Indulge today!